FIRST-TIME VISITORS
If you are new to our site, welcome! First, we suggest you check out our Welcome Page: this page provides an overview of our site as well as a welcome from Gayla, your roaster.
SITE ORGANIZATION
Moorecoffee.com has been divided into five major sections:
- Online Store
- Our new online store is a self-contained environment, featuring all of the great products that we showcase here. For help using the Store, see below.
- Retail Store & Moore
- This section contains
our Coffee Bar and Tea
Cupboard which list our current coffee and tea inventories as well
as background information on storing, brewing and enjoying your coffee
and tea. This section also contains our Herbs &
Spices inventory, our Spotlight Area,
our current Wholesale information, and
a Retailer Listing of all of the fine
companies that carry our products.
- Resource Library
- All of our online resources:
The Wine Cellar, information and recommendations
on some of the finest wines in the world; a listing of Related
Services for the repair and maintenance of your coffee equipment;
and our requisite Links page.
- Moore Info
- Everything you ever wanted to know About Moore Coffee & Tea, What's New on this site, and the people and organizations in our Community.
- Site Info
- All of the resources for using this site. Help with our Ordering System, a Response Form, our Privacy Policy and Terms and Conditions of Use and, of course, our dedications and site Credits.
USING THE ONLINE STORE
We searched for a long time to find something that was easy to use, both for you and for us. We think that we have finally found the right solution, but we understand if you need some help. So, here's how to use the store in three easy steps:
Step 1. Go to the store.
This one should be the easiest part. There are links to the store liberally applied throughout our entire site. Clicking on one of the "Add to Cart" buttons, one of the "Online Store" text links, or one of those cute little shopping carts in the top right of the page should take you to the store.
Step 2. Fill your cart.
Once at the store, you will be offered a menu of our products. We have tried to duplicate the groupings just as they are on the site. Your actual shopping cart, and everything in it will show up on the left. Fill that bad boy up!
Step 3. Check Out.
Once you have filled up your cart, hit the big "Check Out" button. You will be asked to either log in as a returning customer, or create a new account if this is your first time shopping with us online. Once you have created an account, it will be that much easier on your next visit. And we will never share your information with anyone else.
Some things to keep in mind...
To provide you with the best possible service, our Store requires that you use cookies. Don't worry, ours will go away as soon as you quit your browser. Our store also uses frames to display both the store and the shopping cart at the same time. If your browser doesn't support frames, please use one of the other ordering methods listed here.
If you are still having problems with the store, or if you have a question we haven't covered here, please let us know.
FREQUENTLY ASKED QUESTIONS
Hey, either we're doing something right, or no one is telling us how bad we are. Either way, we don't have anything to put here. If YOU don't like something, or just have a question about our site, please let us know. Thanks, and thanks for stopping by. |
